Broadband 4 displays the error message 'Access to this website is denied'.


It might be that website filtering agent is not running on your computer, please follow a guide below:

  1. Keep the Broadband 4 Webfilter page open. 
  2. Scroll down and click 'Login'.
  3. You will see two fields appear, please enter your school computer login credentials.
  4. Enter your Username at the top & your password below.
  5. Once complete, click 'Login'.  
  6. The page should refresh, Please open a new tab and retry loading the website URL.


If you are still unable to view the website please restart your computer to reboot the filtering agent and contact us with the website link to see whether it can be whitelisted.